Pay Offs of Training Staff

Tuesday, July 12, 2011

Training your employees appropriately and frequently is indeed an investment - and one with a powerful return. When your employees are nurtured with the necessary staples they will make better decisions, their relationships will improve and their opinions will show deeper insight. Read More

Exit Interviews

Tuesday, June 07, 2011

When a valued employee decides to move on, take the opportunity to get some insight into your operations. Your employee won’t have anything to lose because they are leaving anyway. Listening to criticism can be difficult, but also very valuable.

Don’t waste the opportunity. Read More

Get Your Staff Out of The Office

Tuesday, May 10, 2011

Your bookkeeper calls in one morning to say her son is sick and can’t go to school. She will have to stay home and look after him.

In some businesses that would mean writing off the productivity of that employee for the day with possible knock-on effects for meetings, projects or appointments. What if the employee could still contribute at least half a day to get crucial work completed? Or they might want to avoid using up a day of leave? Read More

Time to Clock On

Tuesday, March 08, 2011

A hallmark of the industrial revolution was the punch card system. Factory workers clocked on and off by getting their cards stamped by a clerk or later by machine. The manager knew exactly how much time each of their staff had spent on the job by looking at their stamped times.

Some modern workplaces feel like they are operating under a similar framework. The boss sits there watching the clock in the morning and noting down when every employee dawdles in. Read More

The Best Way to Hire

Tuesday, February 08, 2011

Imagine you had a choice of hiring one of two candidates for your business. The first had years of experience, was highly qualified and boasted a strong track record. The second was a junior player, ambitious yet untested.

Many businesses wouldn’t hesitate in choosing the former. But what if the older candidate was so sure of himself that he refused to listen to his superiors, mocked the mistakes of others and proved to be otherwise prickly and uncooperative? Read More

Should You Ban Facebook?

Monday, December 06, 2010

Facebook has become the most popular online destination in the world - more people read updates on Facebook every day than search on Google. Naturally, employees accessing Facebook during work time is an issue for most businesses. Employers fear losing hours of productivity to mindless banter between employees and their friends, looking at videos and photos of the night before. An obvious answer is to ban employees from reading Facebook at work.  But is banning the right answer?  Read More