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Can You Really Create Customers For Life?

Wednesday, September 20, 2017



Customers come and go. Competitors lure them away with offers that are sometimes impossible to match. Yet, the concept of ‘customers for life’ is tantalising, it’s something we’d like to have if only we could.

Perhaps if we view this concept as a target - something to aim for - it might be possible to get there.  Read More

Social Listening

Wednesday, September 20, 2017

We’ve heard it before - listening and hearing are two very different things.

If you are one of the growing number of businesses that are utilising the advantages of social media, you should appreciate that it is vital to listen to your customers, actively hear what they are saying and then act upon it.

Without any one of these three steps, the benefits that come from social media engagement might be squandered. Read More

Have You Woken Up To The Cost Of Worker Exhaustion?

Tuesday, August 22, 2017



The latest Deloitte Access Economics Health Survey has some alarming news: 39.8% of Australians don’t get enough sleep. The cost of this sleeplessness epidemic is a staggering 66.3 billion dollars. The direct cost to your business in productivity losses amounts to some $2418 per person.

What can you do to avoid the glazed eyes, slumped over the desk scenario amongst your team? Read More

Motivating Your Team

Tuesday, August 22, 2017



There's no magic formula for creating a highly motivated team. However certain concepts and practices have proven to be a winning combination if used properly and sincerely.

Here are our top six tips to help you inspire and motivate your team. Read More

Is Your Business A Marriage Made In Heaven?

Tuesday, August 22, 2017



UrbanYou, the brainchild of Noga Edelstein and Elke Keeley, is growing by exponential leaps and bounds from beginning with just $15,000 in 2014 to earning over $3 million in revenue since its launch. It is now part of the springboard accelerator programme and has just raised one million dollars from its two key investors and is launching across the nation.

Is their success a marriage made in heaven or the result of solid down-to-earth business sense? Read More

The Client Whisperer

Tuesday, August 22, 2017



The Dog Whisperer has used proven techniques to tame some of the wildest dogs. His show has reached millions of viewers across the globe. What does Cesar Millan have to do with running a business?

His methods can help tame clients, too. Read More