Managing Millennials

Wednesday, June 14, 2017

For those potentially living under rocks: “Millennial; (noun); a people born between the early 1980s and the early 2000s; a Generation Yer.” (Google).

Those youngsters who are increasingly flooding the job market, pushing innovation, embracing change and constantly with their heads in the clouds (the computing cloud, we mean, of course!)? Yes.

It is no longer a matter of competition, but rather, integration. Their stronghold in the world of technology has created a business world in which they are a necessity in navigation and innovation.

Even small businesses these days should be capitalising on their qualities. However, they can be difficult to manage as they carry a different set of values, have contemporary expectations and the occasional (seemingly) ridiculous demand.

So what can you expect when managing Millennials?

First and foremost, Millennials have garnered a reputation for having one foot out the door at all times, constantly on the hunt for the newer, the better, the next best thing.

In order to facilitate retention, encourage mentorship programs. Don’t try to talk down, but try to be a colleague, who simply has different information to share. It's not about lording experience, it's about teaching, sharing and collaborating.

Offer yourself as a coach, not a boss.

Additionally, you will find you need to adopt and offer some of the more newfangled workspace concepts, such as remote work flexibility, community service days, think tanks, the list is long. Adopt what works for you, but also creates an attractive, supportive and inclusive environment.

Millennials thrive on achievements. Assist with setting goals, keeping them on track and positive reinforcement when necessary. Keep them feeling challenged, as well as rewarded, a tricky mindset for those used to putting their nose to the grindstone and potentially never receiving praise.

Most importantly, create and allow a work-life balance. This has seeped through the antiquated 9-5 business model and is the main selling factor for the gen-Y-ers.